Privacy Policy

16231837 Canada Inc., operating the Door Knock Pro platform (hereinafter "we", "our", or "the Company"), is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our website and mobile application.

1. Information We Collect

We may collect the following types of information:

• Identification information: name, email address, phone number, company name.
• Location data: GPS coordinates of your field agents (only when the app is active and with your consent).
• Usage data: pages visited, features used, session duration, IP address, browser type.
• Lead data: information entered by your agents about prospects (addresses, statuses, notes).
• Payment information: processed securely through our payment providers. We do not store credit card data.

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve our services.
• Manage your account and subscription.
• Process your payments and billing.
• Send you service communications and important updates.
• Respond to your support requests.
• Analyze usage to improve user experience.
• Comply with our legal obligations.

3. Data Sharing

We do not sell your personal data. We may share your information with:

• Service providers: hosting, payment, analytics, customer support (under confidentiality agreements).
• Legal obligations: if required by law, court order, or competent government authority.
• Business transfer: in the event of a merger, acquisition, or asset sale, your data may be transferred with prior notice.

4. Data Retention

We retain your personal data for as long as necessary to provide our services or comply with our legal obligations. After account termination, your data is deleted or anonymized within 90 days, unless otherwise required by law.

5. Your Rights

In accordance with applicable laws (PIPEDA in Canada, GDPR in Europe where applicable), you have the right to:

• Access your personal data.
• Rectify inaccurate data.
• Request deletion of your data.
• Object to the processing of your data.
• Request data portability.
• Withdraw your consent at any time.

To exercise these rights, contact us at: [email protected]

6. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience, analyze site usage, and personalize content. You can control cookie usage through your browser settings. Note that disabling certain cookies may affect service functionality.

7. Data Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, loss, or disclosure. However, no data transmission over the Internet is completely secure. We encourage you to use strong passwords and not share your credentials.

8. Minors

Our services are intended for professionals and businesses. We do not knowingly collect personal data from individuals under 18 years of age. If you believe a minor has provided us with data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or through an in-app notification. The last updated date is indicated at the top of this page.

10. Contact Us

For any questions regarding this Privacy Policy or your personal data, contact us: